EFFECTIVE DATE: OCTOBER 2020
Collection of Information
INFORMATION YOU PROVIDE TO US
We collect the information you provide directly to us. For example, we collect information when you email us, subscribe to a newsletter or email list, participate in an event, survey, contest, or promotion, book the studio, communicate with us via third-party social media sites, request customer support, or otherwise communicate with us.
The types of information we may collect include your name, email address, postal address, phone number, gender, date of birth, occupation, employer information, photo, payment information (such as your credit or debit card and billing address), preference or interest data, and any other information you choose to provide.
INFORMATION COLLECTED BY COOKIES AND OTHER TRACKING TECHNOLOGIES
We and our service providers use various technologies to collect information, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies, and how to disable them, please see “Your Choices” below.
ADVERTISING AND ANALYTICS SERVICES PROVIDED BY OTHERS
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for you. We are not currently using Google Ads on the Site, although this may change in the future.
We have implemented the following through Google Analytics: Demographics and Interests Reporting.
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
To Opt-Out of Google Ads: You can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.
Use of Information
We may use information about you for various purposes, including to:
Provide, maintain, improve and promote our products and services;
Provide and deliver the information, products and services you request, process transactions and send you related information, including confirmations and receipts;
Send you technical notices, updates, security alerts, and support and administrative messages;
Respond to your comments, questions and requests, and provide customer service;
Communicate with you about products, services, surveys, offers, promotions, rewards and events offered by Company and others, and provide news and information we think will be of interest to you;
Monitor and analyze trends, usage and activities in connection with our Services;
Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
Facilitate contests, sweepstakes and promotions, and process and deliver entries and rewards;
Link or combine with information we get from others to help understand your needs and provide you with better service; and
Carry out any other purpose for which the information was collected.
*We are based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
Sharing of Information
With vendors, consultants and other service providers who need access to such information to carry out work or perform services on our behalf;
When you participate in the interactive areas of our Services, like our instagram page, certain information you provide may be displayed to other users, such as your name, photo, comments and other information you choose to provide;
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process;
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of Company or others;
In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company; and
With your consent or at your direction.
SOCIAL SHARING FEATURES
The Services may offer social sharing features and other integrated tools (such as the Facebook “Like” button), which let you share actions you take on our Services with other media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the entity that provides the social sharing feature. For more information about the purpose and scope of data collection and processing in connection with social sharing features, please visit the privacy policies of the entities that provide these features.
Studio North takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.
We aim to make your visit to our Site as safe as possible. The Site uses commercially acceptable methods of security protection to protect your information.
Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the Personal Information confidential. By viewing or using Studio North or its site, you acknowledge that Studio North and its staff and independent contractors may access your Personal Information.
YOUR GENERAL DATA PROTECTION REGULATION (“GDPR”) RIGHTS
If you are located within the European Union (“EU”), you are entitled to certain rights under the GDPR. You have the right to:
Know how long we’ll keep your information. We’ll keep your personal information until the earlier of: (1) you either ask us to delete your information or (2) the Company decides it no longer needs the data and the cost of retaining it outweighs the value to keeping it.]
Access, rectify or erase your personal information.
Withdraw your consent to the Company’s processing of your data, which shall have no effect on the lawfulness of the processing of your personal information prior to your withdrawal.
Lodge a complaint with a supervisory authority that has jurisdiction over GDPR issues.
Provide only your personal information which is reasonably required to enter into a contract with us. The Company will not ask for your consent to provide unnecessary personal information on the condition of entering into a contractual relationship with the Company.
You may opt-out of receiving promotional communications from us by following the instructions in those communications or by sending an email to [email protected] If you opt-out, we may still send you non-promotional communications, such as those about your bookings or our ongoing business relations.
If at any time you would like to unsubscribe from receiving future emails, you can email Support AT [email protected] However, unsubscribing from one list or set of emails may not unsubscribe you from receiving ALL future emails from us. If you experience any problems unsubscribing, please email us at [email protected] and we will promptly help address the issue.